A full WhatsApp Business platform on Meta's Cloud API — OpenAI agents, a shared team inbox, a visual template builder, campaigns, commerce, and a real developer API. Multi-tenant and white-label, so agencies can run it for their own clients.
Give each WhatsApp number a persona, wire in tools, and it replies on its own — calling functions mid-conversation and falling back to rule-based responses. A built-in playground lets you test an agent before it goes live, and every inference is logged.
Assign an agent to a whole number or an allow-listed set of contacts, each with its own system prompt and behaviour.
The agent calls built-in tools to act; deterministic custom responses handle the paths you want to keep on rails.
Customers send voice notes; the agent transcribes them and responds in the same thread.
A multi-provider (bring-your-own-key) architecture with a tool registry, MCP-server hooks, and per-agent RAG knowledge collections — rolling out behind feature flags.
The real agent, in your browser — describe how it should behave and message it like a customer would. Connecting a live WhatsApp number happens inside the app.
Conversations across the whole team on one number, with unread and last-inbound tracking — no more forwarded screenshots.
A contact book with segmented lists you can target campaigns and assignments against.
Categorise conversations by case type and assign them to the right teammate.
A visual template builder with server-rendered previews — categories, variables, and Meta approval built in.
Queued, personalised sends targeted by contact list, delivered through a background worker.
Products and collections synced to WhatsApp's commerce catalog — sell and take cart orders straight from the chat.
Send messages and templates, pull conversation history, and upload media from your own systems.
Per-key authentication backed by a full request-history log.
HMAC-signed delivery with retries and per-contact subscription preferences.
A self-serve console with live API documentation and short-link tooling.
Organisations with isolated data and per-tenant branding, so agencies run it for clients under their own brand.
Granular RBAC with a permission catalog, seeded system roles, and invites.
Razorpay subscriptions and plans, invoices, and per-usage records that meter what each tenant consumes.
An operator console with an audit log and per-integration settings for WhatsApp, AI, mail, storage, and billing.